Swary / Terms of Service
Last updated: July 19, 2026
These Terms of Service (“Terms”) are a binding agreement between you and Swary (“Swary,” “we,” “us,” or “our”). They govern access to and use of swary.app, related domains, web and mobile applications, APIs, booking widgets, and other Swary products and features (collectively, the “Services”).
By creating an account, clicking accept, embedding a widget, or using the Services, you agree to these Terms and our Privacy Policy. If you use the Services on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” includes that entity.
Swary provides software for premium and ground transportation operations, including:
Swary is a software platform. Unless we expressly agree in a separate written contract, we are not the transportation carrier, do not employ your drivers, and do not provide the underlying passenger trips. Companies using Swary are responsible for their vehicles, drivers, insurance, licensing, passenger agreements, and service quality.
You must be at least 18 and able to form a binding contract. You agree to provide accurate registration information and keep it updated. You are responsible for all activity under your credentials and for safeguarding passwords, devices, and API keys. Notify us promptly of unauthorized access at support@swary.app.
Account types may include Company / Dispatch users, Drivers, Private Clients, Concierges, and administrators. Companies control invitations and roles for their organization.
If you are a Company using Swary, you agree that:
If you use Swary Driver (or receive trips as a driver), you agree to:
Drivers are independent contractors of their Company (or otherwise engaged by that Company), not employees of Swary, unless a separate written agreement says otherwise.
Private Client, Concierge, and widget bookings connect you with a Company that fulfills the trip. Trip availability, pricing, cancellations, refunds, and service quality are determined by that Company unless a separate Swary-branded offering expressly states otherwise. You agree to provide accurate pickup details and contact information needed to fulfill the ride.
Swary Health features help Companies run medical or otherwise sensitive transportation with stronger privacy and audit controls (for example, default field redaction, explicit unlocks, and activity logging). Companies must:
Unless a separate written Business Associate Agreement or enterprise agreement is executed, these Terms do not create HIPAA covered-entity or business-associate obligations beyond what applicable law independently imposes.
Companies may offer (“farm out”) trips to partner Companies. By using farm-out / partner features you agree that selected trip and commercial details may be shared with partners according to product rules; servicer Companies may have limited edit rights (for example, driver assignment, their driver pay, and status times). You are responsible for partner selection, pricing offers, and any separate partner contracts. Swary is not a party to your transportation agreements with partners or passengers.
You may not:
Some Services are paid. Fees, plans, and billing cycles will be disclosed at purchase or in an order form. Unless stated otherwise, fees are non-refundable. You authorize us (and our payment processors) to charge applicable fees and taxes. Passenger trip fares and tips are between passengers and Companies unless Swary expressly processes them as part of an enabled payment integration.
The Services may interoperate with Google Maps / OAuth, Stripe, Square, Twilio, email providers, app stores, and other third parties. Those services are governed by their own terms and privacy policies. We are not responsible for third-party outages, data practices, or fees.
Swary and its licensors own the Services, including software, branding, and documentation. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services as permitted by these Terms. You retain rights to your content (trip data, logos, passenger data you supply); you grant us a license to host, process, transmit, and display that content solely to operate and improve the Services.
You will not disclose non-public aspects of the Services. We will not disclose your non-public Customer content except as described in the Privacy Policy, as needed to provide the Services, or as required by law.
The Services are provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that trip outcomes, ETAs, maps, or partner performance will meet your expectations.
To the maximum extent permitted by law, Swary and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to the Services or these Terms, whether based in contract, tort, or otherwise. Our aggregate liability for all claims relating to the Services will not exceed the greater of (a) amounts you paid us for the Services in the twelve (12) months before the claim or (b) one hundred U.S. dollars (US $100), except where liability cannot be limited by law.
Swary is not liable for transportation incidents, driver conduct, vehicle condition, Partner Company acts, or passenger injuries arising from trips coordinated through the Services.
You will defend and indemnify Swary against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Services; (b) your Content; (c) your transportation operations or those of your drivers / partners; (d) your violation of these Terms or law; or (e) disputes between you and passengers, drivers, or partner Companies.
We may suspend or terminate access for breach, risk, non-payment, or legal reasons. You may stop using the Services at any time. Provisions that by nature should survive (including IP, disclaimers, liability limits, and indemnity) will survive termination.
We may modify these Terms by posting an updated version with a new “Last updated” date. Continued use after changes become effective constitutes acceptance. If you do not agree, stop using the Services.
These Terms are governed by the laws of the State of Texas, excluding conflict-of-law rules. Exclusive venue for disputes is the state or federal courts located in Travis County, Texas, except where applicable law requires otherwise or for claims that must be brought in small-claims court.
These Terms are the entire agreement regarding the Services (unless superseded by a signed enterprise / order agreement). If a provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Swary
Email: support@swary.app
Web: https://swary.app